Over my time as an Agile Coach I cannot even begin to count the number of times I have been approached by recruiters for a position as a Project Manager/Scrum Master. My coaching colleagues and myself often joke about this particular job title saying, “we like the title Project Manager/Scrum Master because it helps us know which jobs and companies to avoid.” Why would we avoid such positions? For better or worse, by using the title Project Manager/Scrum Master we are able to quickly infer a great deal about the company and their experience with Agile – most of it not positive.
The first thing we notice about a company using this title is that they usually have little or no understanding of Agile and Scrum. The duties of a Project Manager and Scrum Master are quite different. Not only do the two roles perform different functions, but they represent a fundamental different in the way they view the world. Project managers in Waterfall try to control projects. Scrum Masters work with Agile Scrum teams to facilitate. In Waterfall, Project Managers have responsibility. Scrum Masters, on the other hand, do not have direct responsibility as the responsibility for success shifts to the development team and Product Owner. Since the Product Owner decides the sequence of the work, a Product Owner is the closest thing to a Project Manager in Scrum. A simple Google search of “project manager versus scrum master” can provide more information on this for those who are curious.
This particular problem manifests when a company desires the potential benefits of Scrum without really understanding Scrum. Without a good understanding, people attempt to map their existing roles with those of Scrum. Let me make one thing perfectly clear. The role of Scrum Master is unique to Scrum and any attempt to map it to existing roles will only result in confusion, frustration and less than optimal outcomes. As coaches, if given the choice of coaching a complete novice as scrum master or “retrofitting” a project manager as a scrum master, we chose the former. It is not that project managers cannot become good scrum masters because many have, but in order to properly train one as a scrum master there is a great deal of work in “unlearning” much of what has been previously trained. With novices the time spent “unlearning” is non-existent.
This is why I believe that companies recruiting for Project Managers/Scrum Masters are actually making a very public plea for help. If a company truly wants the benefits of Agile, it is essential that they actually take the time to truly understand that becoming Agile through the use of the Scrum framework is a serious commitment. People must gain a better understanding of software development and how knowledge workers differ, change their fundamental thinking around projects and products, pursue organizational change and realign people around properly configured scrum teams, work with recruiters who understand the difference between project managers and scrum masters and work as partners to recommend better solutions to underlying organizational needs.
For those seeking Project Managers/Scrum Masters, I hear your cries for help. As an Agile Practice Director I would love to help you to better understand your real Agile needs, to help you reorganize your work and people to take advantage of Scrum (other Agile frameworks, methodologies and development techniques), to optimize your organization so that you can deliver high quality software in a shorter time. I am available anytime to provide the help you need. If not me, please reach out to another Agile professional so we can rid the world of Project Manager/Scrum Master for good.